Frequently Asked Questions About Small Business Web Design

Most small business websites are completed in 4-8 weeks from project start. Here’s our typical timeline:

• • Week 1-2: Discovery, planning, and content gathering
  • Week 3-5: Design and development
  • Week 6-7: Revisions and refinements
  • Week 8: Final testing and launch

Freelancers often see faster turnarounds (4-6 weeks) since they typically need simpler sites.

Yes! Once your website launches, you own everything – the website, content, design, and domain name. We believe small business owners should have complete control over their online presence. We can help register your domain, but it’s registered in your name and belongs to you.

We exclusively build websites on WordPress, which powers 43% of all websites worldwide. WordPress is perfect for small businesses because it’s:

• • User-friendly for non-technical owners
  • Scalable as your business grows
  • Supported by thousands of developers globally
  • More cost-effective than custom platforms

Yes! We build your website on WordPress, which is designed for non-technical users. You can easily update text, add blog posts, and make basic changes. For more complex updates or if you prefer to focus on your business, simply email us your requests and we’ll handle them quickly.

Yes! While we’re based in Delaware, we serve small businesses and freelancers nationwide. Our proven remote collaboration process includes video calls, screen sharing, and project management tools to ensure seamless communication regardless of location.

Monthly Package: Maintenance and updates are included.

One-time Package: No maintenance plan is required, but recommended. As a small business owner, your time is better spent growing your business than updating websites. We handle security updates, backups, and Google algorithm changes so you can focus on serving your customers.

We offer two maintenance plans designed for busy small business owners:

General Maintenance: Keeps your website secure with regular software updates and backups.

Unlimited Maintenance: Everything in General Maintenance plus unlimited content updates to existing pages. Perfect for businesses that frequently update their services, prices, or information.

Your time is worth more than website maintenance! As a small business owner or freelancer, every hour you spend updating plugins or fixing technical issues is an hour you’re not earning money or serving customers. We handle all the behind-the-scenes work – security updates, backups, speed optimization, and staying current with Google’s constant algorithm changes. This keeps your website running smoothly and ranking well, while you focus on what you do best: growing your business and generating revenue.

The General Maintenance plan starts at $60 per month and the Unlimited Maintenance plan starts at $130 per month.  Prices may vary only if you exceed the standard 7-page Core Package.

Of course! As your small business or freelance business grows, your website can grow with it.

Yes, with no long-term contracts or cancellation fees. For monthly website packages, there’s a 6-month minimum, then cancel anytime. One-time package maintenance can be cancelled monthly. You keep full ownership of your website and domain regardless. We believe in earning your business every month, not trapping you in contracts.

SEO (Search Engine Optimization) helps your business show up when potential customers search Google for what you offer. Think of it like putting up a sign that helps people find your store – except it’s digital. Good SEO means more people discover your business online, visit your website, and become paying customers. For small businesses and freelancers, it’s often the most cost-effective way to compete with bigger companies and attract local clients.

Yes! Every website includes foundational SEO to help local customers find your small business online. We optimize your site structure, page speed, mobile responsiveness, and content for search engines. This includes keyword research for your industry and local SEO setup to help you compete with other businesses in your area.

We write all your website content with SEO built in from the ground up. This means researching what your customers actually search for and creating pages that answer their questions. We optimize your site structure, page titles, images, and loading speed so Google can easily understand and rank your business. Plus, we set up local SEO so nearby customers can find you first. The result? A website that attracts the right visitors and turns them into paying customers.

Be wary of anyone promising #1 rankings in 30 days – that’s usually a scam. Realistic SEO results for small businesses typically take 3-6 months for local searches and 6-12 months for competitive keywords. Your location and industry competition affect timing. We focus on building long-term, sustainable rankings that actually bring you customers, not quick tricks that get penalized.

Absolutely! Many freelancers use our websites to showcase their portfolios, accept project bookings, and even sell digital services or courses. We can integrate booking systems, payment processing, and client portals to help you manage your freelance business more professionally and efficiently.

Absolutely! We build custom online stores for small businesses and freelancers selling everything from handmade crafts to digital courses. Whether you need a simple shop with a few products or a full e-commerce store with inventory management, we’ll find the right solution for your budget. Every online store includes secure payment processing, mobile-friendly design, and easy product management. Let’s discuss your specific needs in a free consultation.

Yes! We’ll add your initial products to get your store launched and ready for customers. This includes uploading product photos, writing descriptions, setting prices, and organizing everything into categories. After launch, you’ll manage your own inventory levels and stock quantities, but we can help with adding new products or updating existing ones for an additional fee. We’ll also train you on how to add products yourself so you can expand your store anytime.

WooCommerce is the e-commerce system we use to build online stores on WordPress websites. Think of it as the engine that powers your online shop – it handles everything from displaying products to processing payments and managing orders. We choose WooCommerce because it’s trusted by millions of small businesses worldwide, grows with your business as you add more products, and doesn’t charge monthly transaction fees like many other platforms. Plus, you’ll own your store completely instead of renting space on someone else’s platform.

Plan Pricing begins at:

• • Starter Package: Begins at $150/month or $800 one-time (4 pages)
  • Core Package: Begins at $200/month or $1,000 one-time (7 pages)
  • Refresh Package: Begins at $150/month or $800 one-time (redesign)

All packages include professional design, SEO optimization, mobile responsiveness, and security setup. Monthly plans include ongoing maintenance and unlimited updates.

We offer transparent, upfront pricing with no hidden fees. Every project gets a custom quote based on your specific needs and budget. Whether you’re a freelancer just starting out or an established small business, we’ll create a pricing plan that delivers real value without breaking the bank. Contact us for a free consultation and personalized quote.

Monthly Package: Just pay your first month to get started, with a 6-month minimum commitment. Perfect for freelancers and new businesses managing cash flow.

One-time Package: 50% deposit to start, 50% due one week before launch. Great for established businesses that prefer to pay once and own everything outright.

Your satisfaction is guaranteed. We work closely with you throughout the design process, making revisions until you’re completely happy. You’ll review and approve every aspect before launch. Our goal is creating a website that truly represents your business and helps you succeed online.

Yes, you can cancel your website project at any time before launch. However, you’ll still be responsible for paying the full contract amount since we’ve already invested time and resources into your custom design and development work. Any designs, code, or materials we’ve created remain our property and cannot be used elsewhere. We work hard to ensure you’re happy with your website before launch, so cancellations are rare.

We understand that small businesses sometimes face cash flow challenges. Our invoices are due when you receive them, but we add a $50 late fee after 7 days to help cover administrative costs. If payment extends beyond 30 days, we’ll need to pause your project or cancel maintenance services until we can get caught up. We’re always happy to discuss payment plans if you’re experiencing temporary difficulties – just reach out to us before the due date.